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- How to Find the Latest Versions of PublishPress Plugins
- Changelogs for PublishPress Authors Pro
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- Changelogs for PublishPress Checklists Pro
- Changelogs for PublishPress Permissions Pro
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- Changelogs for PublishPress Revisions Pro
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- ALT Text for all images
- Featured image
- Latin characters in permalink
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- Getting Started With Notifications in PublishPress
- Understanding the PublishPress Notification Options
- Get PublishPress Notifications by Email or Slack
- How to Customize PublishPress Notifications With Shortcodes
- How to Use Reminder Notifications
- Notify Me: How to Manually Add Yourself to Notifications
- The PublishPress Notifications Log
- Hooks and Filters for Notifications
- Troubleshooting Email Notifications in PublishPress
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- Does My Plugin Support PublishPress Revisions?
- A List of Some Plugins Supported by PublishPress Revisions
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- PublishPress Revisions Pro and Beaver Builder
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- PublishPress Revisions Pro and the PODS Framework
- Submit and Moderate Revisions with the Divi Theme
- Create Revisions Using an API
- Advanced Accordion Block
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- A WordPress Editorial Workflow for Writing, Reviewing and Publishing
- A WordPress Workflow for Editing and Reviewing
- Create a Workflow for University Departments in WordPress with PublishPress
- Create a Multi-Step Workflow in WordPress
- How to Create a Publishing Workflow for Authors in WordPress
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- How Create WooCommerce Users Who Can Only View and Edit Products
- How to Create and Schedule Revisions for WooCommerce Products
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Troubleshooting Email Notifications in PublishPress
- Main
- PublishPress
- Notifications
- Troubleshooting Email Notifications in PublishPress
If you're not receiving PublishPress notifications correctly, there are several possible reasons. This article will help you check for common solutions.
Check the Notifications Log
Some PublishPress users report that they do not receive email notifications.
If you're having a problem with notifications, we recommend that you use the Notifications Log feature. This plugin will keep a record of all the notifications sent from PublishPress.

If PublishPress emails are appearing in the log, then you have an email delivery problem. Please check your spam filters or email firewalls – they may be blocking your emails.
If PublishPress emails are not appearing in the log, try solutions below …
Check your WordPress site
If PublishPress emails are not being sent, the next step is to check your default WordPress emails.
For example, try to create a new account or reset your password. Is your WordPress site successfully sending those emails.
You can verify the default WordPress emails by using the Email Log plugin.
If the default WordPress emails are being sent, you can move on to check other PublishPress settings.
Change the Aysnc option
This advice may be useful if notifications are not sent at the correct time.
- Go to PublishPress > Settings.
- Scroll down to the “Featured” area.
- Uncheck the box for “ASync Notifications”.
- Click “Save Changes”.

ASync is a useful feature that can improve your notification sending, particularly for scheduled content and for busy sites. However, it can cause problems on some sites and it is safe to disable this feature.
It is also worth checking the Cron on your site. A plugin such as Advanced Cron Manager will tell if you notifications are being held up by problems with your site's Cron.
Check individual user choices
Each user has their own notification options. If a particular user is not receiving notifications, check inside their user profile. Make sure that they have selected their preferred channel:
