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How to Recover a Lost Administrator Account

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Have you locked yourself out of the WordPress admin area by using the PublishPress Capabilities plugin?

Don't worry, the PublishPress Capabilities plugin stores a backup of WordPress role definitions. You can use this recover access to your site.

Those who are comfortable using phpMyAdmin or another database query tool can do the following:

  • Locate the wp_options table, where “wp_” is your customized database prefix.
  • Search for option_name LIKE ‘capsman_backup%’
  • Use capsman_backup if available, otherwise capsman_backup_initial. Ensure that you are seeing the entire option_value of this row (not just a snippet of it ending in “…”. In phpMyAdmin, click in to “Edit” the row to see the entire option_value.
  • In another window, search for option_name LIKE ‘%user_roles’
  • Update this wp_user_roles record with the option_value from the capsman_backup row. In phpMyAdmin, this can be done with the “edit” link. Be sure to clear the entire option_value entry box before pasting in the capsman_backup value.

For future versions, we will also apply role editing safeguards to make it impossible for the Administrator role to be locked out.

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