Welcome to PublishPress Support


Members


If you are a PublishPress member, please log in and open a support ticket. We aim to answer all tickets within 24 hours, Monday to Friday.

Non-members


If you are not a PublishPress member, please post in the WordPress.org “Support” area. We aim to answer all these questions, but can not offer guarantees.

Pre-sales


Use this option if you plan to join PublishPress and have a pre-sales question. We aim to answer all pre-sales questions within 24 hours, Monday to Friday.


Bug Reports

If you have found a bug in the code of our plugins and want to report it, please open an issue on our Github account and follow the submission guidelines.

  • This option is for genuine bugs that can be reproduced on other sites. This is not for support questions about your site. For questions about your site, please choose another option on this page.
  • We will do our best, but make no guarantees around our responsiveness to Github issues.

Security Issues

If you have discovered a vulnerability in one of our plugins, please follow these steps to contact us.

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