How Do I Get Support at PublishPress?
We have a variety of support options for everyone here at PublishPress.
Support for PublishPress members
Thank you! You make the development of PublishPress possible. You will enjoy our fastest support.
You also have a dedicated “Support Ticket” area inside this site to keep track of all your conversations with us.
Support for non-commercial projects
We do offer some Free support for non-commercial projects. If you're not being paid or making money from your project, you can use this option.
If you have found a bug in the code of our plugins and want to report it, please use our Github account and follow the submission guidelines. Please note that this option is for genuine bugs that can be reproduced on other sites. This is not for support questions about your site.
We do our best at PublishPress to solve all security issues. We aim to develop, test, release and announce patches as quickly as possible after issues have been discovered.