Terms of Service
#1. Plugin Licensing
We do not assume responsibility and will not be held responsible for any conflicts or compatibility issues that may occur due to third-party software.
We assume no responsibility for any data loss as a result of installing or using PublishPress products. Should conflicts occur with third-party software, we may provide support at our discretion.
PublishPress sells and distributes plugins “as is” and with no implied meaning that they will function exactly as you would like, or that they will be compatible with all third-party components and plugins. Support for plugins sold and distributed by PublishPress is only available for those who have an active, paid extension license. Support and updates are granted for one year after the original purchase based on the license you have purchased.
After one year is completed, the purchaser must renew their license in order to continue receiving support and updates for the items purchased. For purchases that include an automatically renewing subscription, support will be provided for as long as the subscription remains active.
Support and updates for PublishPress products are provided as long as PublishPress products are actively in development. Should any one of the following occur, PublishPress will no longer be responsible for providing support for PublishPress products:
- PublishPress products are no longer actively developed as a viable product.
- PublishPresss or the parent company is purchased or bought out by another company.
- WordPress is no longer actively developed.
Whilst we attempt to provide the best support possible for our plugins, we do not guarantee that any particular support query can, or will be answered to the extent, or within a timeframe that the inquirer is completely satisfied.
#4. Automatic Updates
Automatic updates are available to license holders who have an active and valid subscription and license key. Automatic updates are available for PublishPress and all other installed PublishPress extensions. Automatic updates are available as long as the license key generated from the purchase is valid and active.
#5. Plugin Delivery
After we have processed your payment successfully, you will receive an email with your order number and other purchase information. Your license key is available in your account area along with your plugin downloads. You can download the plugin by logging into the account created for you when purchasing the plugin and clicking on the appropriate link. Should you not receive an email containing your information, you can contact us through https://publishpress.com/support to request your purchase information. Access to re-download purchased files will be granted so long as your license key is valid. If a license key expires, download access to the associated files will be discontinued until such time as the license key is renewed.
All plugins are property of PublishPress. Claiming any type of intellectual or exclusive ownership rights of our products is strictly prohibited. Our plugins are provided “as is” without warranty of any kind, expressed or implied. We shall not be liable for any damages, including but not limited to, direct, indirect, special, incidental or consequential damages or losses that occur due to the use or inability to use our plugins.
#7. Website and Plugin Content
All content found on this site and throughout the plugin including images, documentation, support queries and any other information is property of PublishPress and may not be redistributed without permission or consent.
#8. Price Changes
#9. Refund Policy
- Refunds will be offered at our sole discretion and must meet all of the following conditions fully:
- You are within the first 14 days of the purchase of the plugin.
- Your issue(s) comes from not being able to install the plugin properly or get the plugin to perform its basic functions.
- You have attempted to resolve your issue(s) with our support team.
- No refunds will be granted after the first 14 days of the original purchase whatsoever.
- Issues caused by 3rd party plugins, themes or other software will not provide grounds for a refund.
- No refunds can be processed for the Core Extensions Bundle at anytime.
By purchasing plugin(s) from our site, you agree to this refund policy and relinquish any rights to subject it to any questions, judgment or legal actions.
PublishPress may occasionally send you emails related to the purchase of product(s) from our company. We may also send you occasional email newsletters relating to PublishPress updates, promotions, add-ons and the like. We will never sell or release your email to any third party vendors. You may opt out of these emails at any time without penalty.