Rate Discounts

Rate Discounts 

Retainer Discounts

Retainers are contracts with prepaid reserved time. Hours on a retainer plan are valid for services at the prepaid default rate or lower, expire at the end of each month, and do not extend to the next month. Additional time is billed at the standard hourly rate. Hours outside of a retainer are serviced as time is available so it's recommended an adequate amount of time is reserved. Service agreements can be changed prior to the month servicing to adjust for fluctuation of needs. 

* Retainers require a minimum 3 month commitment.

 Contract Discounts

If you prefer to be invoiced instead of prepaying, discounts are available for standard long-term contracts and/or projects with a minimum weekly billable time. Additional time is billed at the contract discount rate. Projects may be split billed with a 25-50% deposit prior to beginning the project and the remaining balance due upon completion, or weekly if the term is longer than one week. 

* Contracts require a minimum 3 month commitment.

Custom Rates

Custom rates may be quoted for special projects and/or advanced services. Services are typed by various factors such as market rate, skill sets required, difficulty level, and service location. Services that are more difficult and require a higher skill set and/or services that require local on-site support have a higher hourly rate whereas services that require a standard skill set and/or can be done remotely have a lower hourly rate. Discounts may be available for special promotions or charitable organizations.

Payments

We accept major methods of payment including Paypal.   

Notes

 * Overtime and emergency support time applies to all rates, is in addition to any retainers, and billed at 1.5x the retainer/hourly rate. Overtime is anything over 8 hrs/day or 40 hrs/week or any time on government holidays. Emergency Support is support with less than 48hrs notice or outside of normal business hours (10am-7pm M-F CST).